The Purple Pinecone Shipping Policies
Standard Shipping Information
The cost for shipping is based upon your total order amount. Please use the table below as a quick reference for cadlculating the shipping charge for an order. An additional shipping surcharge may apply to some items due to their size and weight. If applicable, the surcharge will be noted on the product description page.
Shipments to the Contiguous U.S, in most cases, are delivered with in 7 - 10 business days.
| Shipments to the Contiguous U.S | |
| Total Order Amount | Shipping Charge |
| $0.00 - $35.00 | $8.95 |
| $35.01 - $65.00 | $9.95 |
| $65.01 - $100.00 | $12.95 |
| $100.01 - $150.00 | $15.95 |
| $150.01 - $200.00 | $17.95 |
| $200.01 - $250.00 | $19.95 |
| $250.01 - $300.00 | $23.95 |
| $300.01 or more | $26.95 |
For Shipping to Hawaii and International Orders, please call us at 1-218-327-8119 or email us at customerservice@thepurplepinecone.com for a price quote.
For APO/FPO addresses, all orders will be shipped via our Standard Service. Standard delivery timeframes (as noted above) do not apply to APO/FPO shipments. The cost for shipping is based upon order amount.
If you need expedited shipping, please call us at 1-218-327-8119
Shipments to Alaska are generally delivered in 7-14 business days.
| Shipments to Alaska, USA | |
| Total Order Amount | Shipping Charge |
| $0.00 - $35.00 | $14.95 |
| $35.01 - $65.00 | $18.95 |
| $65.01 - $100.00 | $22.95 |
| $100.01 - $150.00 | $26.95 |
| $150.01 - $200.00 | $32.95 |
| $200.01 - $250.00 | $41.95 |
| $250.01 - $300.00 | $49.95 |
| $300.01 or more | $59.95 |
| Shipments to Canada | |
| Total Order Amount | Shipping Charge |
| $0.00 - $35.00 | $14.95 |
| $35.01 - $65.00 | $24.95 |
| $65.01 - $100.00 | $34.95 |
| $100.01 - $150.00 | $48.95 |
| $150.01 - $200.00 | $68.95 |
| $200.01 - $250.00 | $88.95 |
| $250.01 - $300.00 | $99.95 |
| $300.01 or more | $119.95 |
The Purple Pinecone reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.
Items Shipped Directly from Vendor or Manufacturer
Items identified with “Ships Directly from Vendor” will be sent from the product manufacturer/vendor and will be delivered within 7 - 10 business days via standard shipping.
Tracking Your Packages
You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. This tracking number can be used to check the status of your package at our shipping carriers' online stores:
UPS Package Tracking:
www.ups.com/tracking/tracking.html
U.S. customer service: 1-800-PICK-UPS (1-800-742-5877), or customer.service@ups.com.
Federal ExpressPackage Tracking:
www.fedex.com/us/tracking
U.S. customer service: (800) GoFedEx or (800) 463-3339
USPS Package Tracking:
www.framed.usps.com/cttgate/welcome.htm
Canceling an Order
You may cancel an order at any time prior to processing by calling 1-218-327-8119. Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Returns Policies for easy returns.
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